Advantages of Working with an Independent Insurance Agent

When you think of insurance, you probably think of the big-name companies first because they saturate the market with commercials. These insurance companies offer a reliable product. But that doesn’t mean that they are always the best choice for you.

In fact, the best choice for you or your business might be working with an independent insurance agent because of the level of service and the options they can provide compared to the big-name companies. Here are the advantages of working with an independent insurance agent.

What is an independent insurance agent?

An independent insurance agent is different from a captive insurance agent. A captive agent carries only one service provider, and they are typically well-known names like State Farm. An independent insurance agent has access to multiple insurance carriers and can provide their clients with more options. They will actually work with a variety of insurance companies instead of just one to get their clients the best coverage at the lowest prices.

Key benefits of working with an independent insurance agent

Better customer service

Captive insurance agents must follow stringent requirements when selling you your policy. This means that they cannot customize an insurance solution to meet your unique needs, which often leaves you under or over insured, or with gaps in your coverage.

An independent insurance agent works for you and not the insurance company. They will personalize their customer service to meet your insurance needs and will be an advocate for you if you need to file a claim. This is a major advantage because insurance claims are complicated, and an independent insurance agent will be a professional working on your behalf throughout the process.

They are local

An independent insurance agent is local and will work for you for years. They will form a personal relationship with you and understand your needs in a way that large single carriers cannot. Additionally, they have local knowledge and understand the specific risks that your area presents.

Having your independent insurance agent nearby is important when you need to file a claim or have questions about your coverage. You do not want to be stuck on hold waiting for an agent who doesn’t even know you to answer your questions or help you with a claim. An independent insurance agent will be on-call and available when you need them, for whatever reason.

Save you money

Independent insurance agents are not beholden to one provider and can shop around to get you the best rates. They can compare a variety of prices from a variety of carriers to get you the best price for the correct amount of coverage. This can result in significant savings that captive agents simply cannot offer you.

Another advantage of working with an independent insurance agent is that they offer a wide range of insurance products. You can get your personal and commercial insurance from the same independent agent instead of having to work with many different providers.

Get the quality and service you deserve

When you work with an independent insurance agent, you are the priority. Their concern is your satisfaction, and they will work with your best interests in mind. They are not beholden to one insurance product or company, and they genuinely want to get you the best coverage for the best price.

Independent insurance agents work closely with their customers and are committed to the person and not the policy. This means that you will get the quality insurance and service that you deserve.

Cole Harrison is a full-service, locally owned independent insurance agency with locations in Kennebunk, Kittery, and Carrabassett Valley.