Text Messaging Privacy Policy

We respect your privacy and are committed to protecting your personal information.

By providing your mobile phone number and opting in to receive text messages from our office, you consent to receive SMS or MMS messages related to our services, including but not limited to appointment reminders, policy information, billing notifications, and customer service communications.

 

Information We Collect

When you opt in to receive text messages, we may collect:

Your name
Your mobile phone number
Message content exchanged with our office

This information is used solely for communication related to your relationship with our agency.

 

How We Use Your Information

Your information is used to:

Provide service updates and account-related messages
Respond to inquiries
Deliver important notifications related to your policies or services

We do not use text messaging for unsolicited marketing unless you have specifically agreed to receive marketing messages.

 

Information Sharing

We do not sell, rent, or share your mobile number or text messaging consent with third parties for their marketing purposes.

Your information may be shared only with trusted service providers who assist us in delivering text messaging services and who are required to keep your information confidential.

 

Message Frequency

Message frequency varies based on your interaction with our office and your service needs.

 

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message.
After you opt out, you will no longer receive text messages unless you opt in again.

 

Help

For assistance, reply HELP to any message or contact our office directly.

 

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

 

Your Consent

By providing your mobile number and opting in, you acknowledge that:

Message and data rates may apply
Your consent to receive text messages is not a condition of purchasing any goods or services
Updates to This Policy

We may update this Text Messaging Privacy Policy from time to time. Any changes will be posted on our website or made available upon request.